Privacy Policy and Terms & Conditions

For the Good's Tree and Lawn Care website

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At Good's Tree and Lawn Care, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Good's Tree and Lawn Care and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Good's Tree and Lawn Care. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website or opting in to SMS, you hereby consent to our Privacy Policy and agree to its terms.

Information we Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

Good's Tree and Lawn Care follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Good's Tree and Lawn Care uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Good's Tree and Lawn Care.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Good's Tree and Lawn Care, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Good's Tree and Lawn Care has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Good's Tree and Lawn Care's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

SMS Privacy Policy

Communication via SMS and Mobile Messaging

By providing your mobile phone number to Good's Tree and Lawn Care (“Good's Tree and Lawn Care”), you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls, related to your use of our services, your account, transactional updates, or other service-related notifications. These communications may be sent via automated technology or manual dialing systems. Message frequency may vary based on your interaction with Good's Tree and Lawn Care. Standard message and data rates may apply. Please contact your mobile carrier for details.

Opting Out

You may opt out of receiving SMS messages from Good's Tree and Lawn Care at any time by replying “STOP” to any SMS you receive. Upon sending “STOP,” we will send a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages unless you opt in again. You may also request to opt out by contacting us through our contact form.

Use and Protection of Mobile Information

Your mobile number and opt-in status will not be shared, sold, rented, or used for third-party marketing purposes. Good's Tree and Lawn Care will only use your phone number in accordance with this Privacy Policy and for the specific services or communications you've consented to receive.

Consent and Acceptable Use

Providing your mobile phone number constitutes your agreement to receive communications as described above. Use of our messaging services is subject to our Acceptable Use Policy, which outlines requirements around consent, content restrictions, sender identification, and opt-out handling. You can view our Acceptable Use Policy below.

SMS Acceptable Use Policy

This Acceptable Use Policy (the “Policy”) outlines the rules governing the use of messaging and communication services (“Services”) provided by Good's Tree and Lawn Care (“Good's Tree and Lawn Care,” “we,” “our,” or “us”). By using our Services, you agree to comply with this Policy. Failure to comply may result in suspension or termination of access to Services.

Consent Requirements

Obtaining Consent: You must obtain express consent from individuals before sending any SMS, MMS, or other electronic messages. This includes:

  • A clear, affirmative opt-in (e.g., checking a box or submitting a web form).
  • Disclosure of the type and frequency of messages.
  • A link to this Acceptable Use Policy and our Privacy Policy.
  • You must retain a record of consent, such as a timestamp or signed agreement.

Sample Opt-In Language

“By checking this box, you consent to receive text messages from Good's Tree and Lawn Care regarding your account and services. Up to 10 msgs/month. Msg & data rates may apply. Reply STOP to opt out. Consent is not a condition of purchase. See our Privacy Policy and Terms of Use.”

Revocation of Consent (Opt-Out)

Users can revoke consent at any time by replying with standard opt-out keywords (e.g., “STOP”, “UNSUBSCRIBE”). One final message may confirm opt-out. No further messages may be sent without new consent.

Identification

All outbound messages must clearly identify Good's Tree and Lawn Care as the sender, unless they are part of an ongoing conversation initiated by the recipient.

Message Content Restrictions

You may not use our Services to send or facilitate content that includes:

Unsolicited or Spam Messages

  • Advertising or promotional messages without explicit user consent
  • Purchased phone lists or shared third-party consents

Illegal or Restricted Content

  • Child exploitation material
  • Hate speech or incitement to violence
  • High-risk financial services (e.g., payday loans, crypto schemes)
  • Debt relief or credit repair services
  • Cannabis, CBD, or other controlled substances
  • Prescription drugs without a license
  • Gambling or betting content
  • “Make-money-fast” or deceptive income claims

SHAFT Content

  • Sexually explicit material
  • Hate-based content
  • Alcohol promotions
  • Firearms and ammunition sales
  • Tobacco or vaping products

Fraudulent or Malicious Content

  • Phishing or impersonation
  • Malware, spyware, or viruses

Evasion and Abuse

You may not:

  • Use URL shorteners from shared public domains (e.g., Bit.ly)
  • Misspell keywords or evade detection filters intentionally
  • Send similar messages from multiple numbers (“snowshoeing”)
  • Alter headers or spoof sender identity

Frequency and Reconfirmation

If you send recurring messages, you must:

  • Inform users of the frequency
  • Include regular reminders about opt-out options
  • Reconfirm consent periodically as required by law

Enforcement

Violations of this Policy may result in:

  • Warning or temporary suspension
  • Termination of access to messaging services
  • Reporting to telecommunications carriers and regulatory bodies

We reserve the right to amend this Policy at any time. Continued use of the Services indicates acceptance of the most current version.

Privacy and Data Usage

We do not share SMS opt-in information with third parties for marketing purposes. Mobile numbers will only be used for the purposes explicitly consented to, in accordance with our Privacy Policy. For questions about this Policy, contact us through our contact form.

SMS Terms & Conditions

These SMS Terms & Conditions govern the SMS/text messaging services (“Messaging Services”) provided by Good's Tree and Lawn Care (“Good's Tree and Lawn Care,” “we,” “our,” or “us”). By opting into our Messaging Services, you agree to these Terms.

Brand Name

Good's Tree and Lawn Care

Types of Messages You May Receive

By opting in, you may receive:

  • Appointment reminders
  • Account notifications
  • Product or service updates
  • Customer support communications
  • Promotional and marketing messages (only if consented to)

Message Frequency

Message frequency varies based on your interactions but will not exceed 15 messages per month unless otherwise specified at opt-in.

Message and Data Rates

Standard message and data rates may apply. Please contact your carrier for details.

Opt-Out Instructions

Text “STOP” to cancel at any time. You'll receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

Customer Support

Privacy & Data Use

Your number and opt-in information will never be sold or shared for third-party marketing. See our Privacy Policy for details.

Changes to Terms

These terms may be updated from time to time. Continued use of the Messaging Services after any changes constitutes your agreement to those changes.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.